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NAVA

From Dreams to Reality...

PRIVACY POLICY

Last Updated: [March 27 , 2025]

Welcome to Nava® Fashion (“Company,” “we,” “us,” or “our”). We operate the website navafshn.com (the “Site”) and any related services, sales, marketing, or events (collectively, the “Services”).

We value your privacy and strive to protect your personal information. This Privacy Policy explains:

  • What information we collect

  • How we use and share that information

  • Your rights regarding that information

  • How to contact us with any questions or concerns

1. Information We Collect

  1. Personal Information You Disclose to Us

    • Account or Order Information: When you create an account or place an order, we collect your name, email address, phone number, shipping/billing address, and payment details.

    • Correspondence: If you contact us via email, SMS, phone, or chat, we collect the information you provide during those communications.

  2. Information Collected Automatically

    • Cookies & Tracking: When you visit our Site, we automatically collect certain data via cookies, web beacons, and similar technologies (e.g., IP address, browser type, device information, referring URLs).

    • Usage Data: We track which pages you visit, how long you stay on each page, and other browsing metrics to improve user experience.

  3. Information from Third Parties

    • Social Media Login: If you connect your social media account(s) (e.g., Facebook, Instagram), we may have access to basic profile details (like username or profile photo).

    • Payment Processors: We may receive confirmations (e.g., successful payment) from third-party payment processors (e.g., PayPal, credit card processors).

2. How We Use Your Information

  • Fulfill & Manage Orders: Process payments, ship items, communicate order updates.

  • Customer Support: Respond to inquiries, handle returns/refunds, and troubleshoot issues.

  • Marketing & Promotions: Send promotional emails, newsletters, or SMS messages if you’ve opted in. You can opt out at any time.

  • Site Improvement: Analyze usage patterns and gather feedback to enhance our Services, content, and design.

  • Legal & Security: Detect fraud, enforce our Terms and Conditions, comply with legal obligations, and protect our rights and property.

3. How We Share Your Information

  • Service Providers & Partners

  • We may share data with trusted third parties who help us operate the Site, process payments, deliver emails/SMS, or run marketing campaigns.

  • Business Transfers

  • In the event of a merger, acquisition, or asset sale, user information may be transferred to a new entity.

  • Legal Compliance

  • We may disclose information if required to do so by law or in response to valid requests by public authorities.

  • With Your Consent

  • We may share or disclose your information for any other purpose with your explicit consent.

4. International Data Transfers

  • Our servers are located in the United States (Hawaii). If you access or use our Services from outside the US, you consent to the processing and storage of your information in the United States, which may have different data protection laws than your country.

5. Your Privacy Rights

  • Opt-Out of Marketing: You can unsubscribe from email or SMS marketing at any time by clicking “unsubscribe” or replying “STOP.”

  • Access & Correction: You can request access to or correction of your personal data by emailing us at info@navafshn.com.

  • Deletion (Right to Be Forgotten): You may request we delete your personal information. We will do so unless we need to retain data for legal or contractual obligations.

  • Cookies: You can manage or disable cookies in your browser settings.

  • California Residents: If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). For more information or to exercise your rights, please contact us at info@navafshn.com.

  • EEA, UK, & Swiss Residents: You have rights under GDPR, including the right to access, rectify, or erase your personal information. For any GDPR requests, email info@navafshn.com.

6. Data Security

  • We implement reasonable safeguards (technical and organizational) to protect your data. However, no electronic transmission or storage method is 100% secure, so we cannot guarantee absolute security.

7. Retention of Your Data

  • We keep personal data as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements. We will delete or anonymize data when it is no longer needed.

8. Children’s Privacy

  • We do not knowingly collect or solicit personal data from individuals under 18. If you believe we have collected data from a minor, please contact us immediately at info@navafshn.com so we can delete it.

9. Updates to This Policy

  • We may update our Privacy Policy from time to time. The “Last Updated” date at the top indicates when changes were last made. Your continued use of our Services after any changes indicates your acceptance of the revised Policy.

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